Frequently Asked Questions

1. What makes J5 Olive Oil special?

J5 Olive Oil is a premium, cold-pressed extra virgin olive oil sourced from well-nourished farms. We prioritize quality, ensuring that our oil retains its natural antioxidants and rich flavor without any additives or preservatives.

2. Is J5 Olive Oil suitable for cooking?

Absolutely! Our extra virgin olive oil has a high smoke point, making it ideal for sautéing, roasting, baking, and even frying. It also enhances the flavor of salads and dips when used raw.

3. How should I store J5 Olive Oil?

To maintain its freshness and quality, store the oil in a cool, dark place away from direct sunlight and heat sources. Ensure the bottle is tightly sealed after each use.

4. What is the shelf life of J5 Olive Oil?

Unopened, J5 Olive Oil maintains its best quality for up to 24 months from the production date. Once opened, it's best consumed within 6 months to enjoy its optimal flavor and health benefits.

5. Does J5 Olive Oil contain any additives or preservatives?

No. Our olive oil is 100% pure extra virgin, free from any additives, preservatives, or artificial ingredients.

6. Is the packaging of J5 Olive Oil recyclable?

Yes, our packaging is designed with sustainability in mind. Please check with your local recycling guidelines to ensure proper disposal.

7. Do you offer bulk purchasing options?

Currently, we offer our olive oil in standard bottle sizes. For bulk or wholesale inquiries, please contact us directly at elias@robostores.com.

8. What is your return policy?

Due to the consumable nature of our product, we accept returns only if the product is unopened and in its original packaging, and the return request is made within 7 days of receipt. For more details, please refer to our Return & Refund Policy.

9. How can I contact J5 Olive Oil for further inquiries?

You can reach us via:

• Email: elias@robostores.com

• Phone/WhatsApp: +971 56 174 8931

• Address: شارع الخيل - Al Quoz - Al Quoz Industrial Area 3 - Dubai, United Arab Emirates